Storm Season Electrical Prep for Gold Coast Homes: What to Do Before It Hits
Plenty of people on the Gold Coast prepare for storms the same way: when the sky goes green, they bring the cushions in.
That’s fine as far as it goes, but it’s the wrong end of the problem. The electrical work that actually protects a house takes a booking, a visit and sometimes a part, and none of that is easy to arrange at 4pm on a Thursday when a warning has just gone out. This covers what’s worth doing now, while nothing is happening, and what belongs on the day-of list.
Season prep and storm-day prep are different jobs
Most storm advice lumps these together, which is why it reads as a long list nobody completes.
Season prep is condition work: is your safety switch actually working, is the switchboard sound, is the outdoor equipment weatherproof, do you know how to isolate your solar. It needs doing before the weather turns.
Storm-day prep is a five-minute routine: unplug the sensitive gear, know where the torch is. It only works if the condition work is already done. A safety switch you’ve never tested doesn’t become reliable because a storm is coming.
This post is the first list. For what to do once the power is actually out, what to do during a power outage on the Gold Coast covers the during-and-after side.
The season list: do these while nothing is happening
- Test the safety switch, properly. Queensland’s Electrical Safety Office is direct about this: install a safety switch and test it regularly. Pressing the test button should cut power immediately. If it doesn’t, or you don’t have one, that’s the single most valuable thing on this list to fix.
- Know where and how to turn the power off. Not in an emergency, now. Find the main switch, and make sure whoever else lives there can find it too.
- Get the switchboard assessed if it’s old or coastal. Storms find weaknesses that already existed, and a switchboard inspection finds them first. A board that’s corroded, full, or still running rewireable fuses is one that handles a rough night badly. Coastal switchboards corrode faster here for reasons worth understanding.
- Look at the outdoor points and fittings. Cracked covers, perished seals and rusted screws are how water gets into places it shouldn’t. Salt air does a lot of that damage long before a storm finishes the job.
- Find your solar shutdown procedure. Covered below, and it’s a step many owners have never been shown.
- Consider surge protection at the board. Also below, including what it won’t do.
None of that is dramatic. All of it can be the difference between a storm being an inconvenience and a storm being a repair bill.
Surge protection: what it does, and what it doesn’t
Surge protection gets sold as insurance against lightning, which oversells it in one direction and undersells it in another.
What it handles well is the everyday reality: voltage spikes arriving through the supply when the network switches, when there’s a strike on the network some distance away, or when power is restored after an outage. That last one matters because a restoration surge can arrive while every appliance in the house is still switched on.
What no domestic device will save you from is a direct strike on your own roof. That’s a different order of energy. Anyone promising otherwise is overselling.
Board-level protection and point-of-use protection do different jobs, and they work best together. Neither replaces unplugging irreplaceable equipment when a storm is close. For the detail, what actually causes a power surge explains where they come from.
The solar shutdown most owners have never been shown
Rooftop solar is common on the Gold Coast, and many owners haven’t touched their system since the day it went on.
WorkSafe Queensland’s storm season guidance includes shutting down a solar PV system using the safe isolation procedure, which is a specific sequence done in a specific order, not simply flicking the main switch. Your system’s procedure should be documented on or near the inverter or switchboard.
Two things follow from that. Find the procedure now, while there’s no weather and no hurry, and photograph it so it’s on your phone. And if the array, inverter or a battery system is damaged, don’t try to turn it off yourself after the storm. WorkSafe says to get a licensed electrical contractor to inspect and repair it before other clean-up starts around the panels, batteries and wiring. A damaged array can still be generating even when everything else in the house is dead, which is why it needs an electrician, not a look.
When a storm is actually coming
Short list, because the real work is behind you.
- Turn off and unplug sensitive equipment at the power point. Energex specifically names televisions and computers
- Unplug outside TVs and non-fixed aerials and store them somewhere dry
- Store electrical equipment that’s outside and not in use
- Charge phones and any battery backup, particularly if anyone in the house relies on life support equipment
- Have a torch that isn’t your phone
If the power goes out, turn your power points off and unplug equipment. That protects against a surge when supply comes back, which is the part people forget because by then the storm has passed and it feels over.
After the storm: the two that actually kill people
Most post-storm electrical advice is about protecting appliances. These two are about protecting people, and they’re worth stating plainly.
Never do either of these
- Never connect a generator to your house through a power point. Queensland’s Electrical Safety Office says this can cause extremely dangerous “back-feeding”. It can push power back out through your wiring and into the street, where someone working on a line they believe is dead can be killed by it. A generator that supplies a house has to be installed properly by a licensed electrician, with a changeover arrangement.
- Never touch a switchboard that’s been damaged by water or fire, or while lightning is close. Stay away from it, and tell everyone else in the house to do the same.
Water-damaged equipment is the quieter risk. Using it can cause shocks and fires, and the guidance is to dispose of affected items or have a licensed electrician repair them, and to have a licensed electrician check water-damaged hard-wired appliances such as air conditioners and stoves. An item that got wet and now appears to work is not evidence that it’s safe.
Fallen or damaged powerlines are an emergency, not a hazard to photograph. Stay well away. Energex says to call 000 or 13 19 62 (24/7) if powerlines are down, and to report an outage on 13 62 62. If you’re unsure whether what you’re looking at counts, what counts as an electrical emergency makes the call easier.
Getting reconnected when there’s damage
This is the part that catches people out after a bad night, and it’s worth knowing before you need it.
Where a property’s electrical installation has been damaged, it doesn’t simply get switched back on. A licensed electrician has to test the switchboard, wiring, equipment and appliances, and the ESO says the certificate of test is what lets your electricity distributor reconnect the service. Energex restoring power to the street doesn’t automatically mean power to a damaged house.
That’s why calling early helps. After a significant storm, electricians get busy fast, and the houses that get sorted first are usually the ones whose owners called early and knew what to ask for. If your place has taken water near the switchboard or lost part of its service, that’s an emergency electrician call rather than something to sit on. For shops and offices, see our commercial emergency electrician service.
Why Gold Coast homes cop it worse
Three things stack up here that don’t apply everywhere.
Salt air has often been working on outdoor electrical equipment for years before a storm arrives. Through Palm Beach, Mermaid Beach and Currumbin, corroded enclosures and perished seals are common, and a corroded seal is simply a slower version of a cracked one.
Tree cover on older established streets tends to be heavier than in newer estates. More canopy near the service line means more chance of a branch damaging the supply to a single property, and damage on your side of the connection point is yours to sort, not the network’s.
And the western suburbs on larger blocks, out through Mudgeeraba and Tallai, tend to have longer private cable runs, sheds and pumps. More exposed infrastructure per property means more that can be damaged, and more to check afterwards.
Frequently asked questions
What should I do to prepare my home electrically for storm season?
Test your safety switch and have it checked if it doesn’t trip. Learn where the main switch is. Have the switchboard checked if it’s old, full or corroded, inspect outdoor points and fittings for cracked covers, find your solar shutdown procedure, and consider surge protection at the board. All of it is easier to book before the season than during it.
Should I unplug appliances during a storm?
Yes. Switch off and unplug sensitive equipment at the power point when a storm approaches, and again if the power goes out. The second one matters because a surge can arrive when supply returns, often after the storm has passed and everyone has stopped paying attention.
Can I run my house off a generator during a blackout?
Not by plugging it into a power point. Queensland’s Electrical Safety Office says that can cause extremely dangerous back-feeding, which can send power out through your wiring into the street where someone may be working on a line they believe is dead. A generator supplying a house needs proper installation by a licensed electrician.
Will surge protection stop lightning damaging my appliances?
It handles the common cases well: switching spikes, strikes on the network arriving through the supply, and surges when power is restored. No domestic device will protect you from a direct strike on your own roof. Board-level and point-of-use protection complement each other, and neither replaces unplugging irreplaceable equipment.
My appliance got wet but still works. Is it safe?
Don’t assume so. Water-damaged equipment can cause electric shocks and fires, and the fact that it powers on proves nothing about what’s happening inside it. Dispose of affected items or have a licensed electrician check them. That includes hard-wired appliances people overlook, such as air conditioners and stoves.
Who do I call about a fallen powerline on the Gold Coast?
Fallen, low or damaged powerlines are an emergency. Stay well clear, keep others away, and call 000 or Energex on 13 19 62 (24/7). To report a power outage rather than a hazard, Energex’s number is 13 62 62. Never approach a line to check whether it’s live.
Do I need an electrician before power can be reconnected after storm damage?
Where the installation has been damaged, yes. A licensed electrician tests the switchboard, wiring, equipment and appliances, and the certificate of test is what lets the distributor reconnect the service. Power returning to your street doesn’t mean power returns to a damaged property.
What should I do about my solar system before a storm?
Shut it down using the safe isolation procedure for your system, which is a specific sequence rather than one switch. Find that procedure now and photograph it. If the array, inverter or battery is damaged, don’t try to turn it off yourself afterwards. Get a licensed electrical contractor to inspect it, because a damaged array can still be generating.
Want it checked before the season turns? Call us. Safety switch, switchboard and outdoor points in one visit.