Gold Coast – fixed price – 24/7
Power gone, an outlet sparking, or a safety switch that won't stay up. Over 20+ years our team has seen and dealt with all of it. We're available 24/7 across the Gold Coast and Tweed Heads to make it safe and get you running again.
Smoke, sparks, fire or someone shocked?Don't touch anyone in contact with power. Call 000 first, then call us.
Call 0421 333 034It's an emergency if you have a burning smell, sparks, smoke or a shock at home. Losing power when your neighbours still have it is also worth a call.
Whole street dark? That's usually a network outage. On the Gold Coast, report it to Energex on 13 62 62.
Not sure? Call us and we'll tell you whether it sounds like it can wait until business hours.
Read what counts as an electrical emergency or what to do in a power outage.
We take emergency call-outs 24/7 for homes across the Gold Coast and Tweed Heads.
We find the overheating outlet, switch or connection and make it safe.
Burning smell from a power pointWhole house, one room or one circuit. We trace why the power won't stay on.
Why a safety switch keeps trippingHot, buzzing or water-damaged boards tested and repaired.
Switchboard repairs and upgradesCall Energex on 13 19 62 first. Once it's safe, we test the wiring, earthing and appliances to find the cause.
Tingle from a tap or applianceWater in lights, power points or the board. We isolate it, test it and repair the damage.
Water leaking from a lightLoose, scorched or dead power points and switches made safe and replaced.
Power point and switch repairsWe inspect first. The quote is the number you pay.
If our work fails, we come back and fix it.
Based in Palm Beach, so same-day is often possible.
QLD Electrical Contractor Licence, fully insured.
Residential, commercial and industrial work.
Paid on site when the job's done. No invoice to chase.
Official Queensland safety advice for the most common electrical emergencies.
Don't touch them. Switch off the power if you can, or move them clear with something non-conductive. Call 000. Start CPR if they're not breathing.
Source: Electrical Safety Office
On the Gold Coast, call Energex on 13 19 62 straight away. Don't touch the switchboard, meter box, appliances or metal fixtures such as taps. Get medical advice even if you feel fine.
Source: Electrical Safety Office
Treat it as live. Stay at least 10 metres away and keep others back. Call 000 or Energex on 13 19 62.
Source: Energex
That's likely a network outage, not your wiring. Report it to Energex on 13 62 62 or check their Outage Finder for restoration times.
Source: Utilities contacts, qld.gov.au
An electrician can't do installation work in a home unless the power points have a safety switch or the job includes fitting one. Urgent emergency and safety work is an exception.
Source: Electrical Safety Regulation 2026, s 30
DIY electrical work is unlicensed work, and it's illegal in Queensland. Only a licensed electrician should open up or repair wiring.
Source: Electrical Safety Office
A plain-English summary, not legal or medical advice. Read what’s considered an electrical emergency.
Director, Knight Electrical Solutions
Byron has more than 20 years of hands-on experience across residential, commercial and industrial electrical work, from family homes and rural properties to large-scale projects. That depth shows in how quickly and accurately he gets to the cause of a fault.
He has run his own electrical business before, so he knows what it takes to lead a job from the first call to a clean handover. He's also trained in PLC and instrumentation and qualified in Level 1 thermal imaging, so complex jobs are well within his wheelhouse.
What drives him is quality: neat, safe work, straight advice and a finished job he's proud to put the Knight name to. Do it once, do it right.
Tell us what's happening. We'll tell you how to stay safe.
An estimated arrival time on the phone.
We isolate the danger and test to find the cause.
One figure for the repair before it starts.
Fixed, tested and explained before we leave.
EFTPOS on site when you're happy.
For larger jobs over $5,000 in materials that span multiple days, a deposit may be requested when the quote is accepted.
We can't price a fault we haven't found. Once we've tested it, you get a fixed price before the repair starts.
Businesses and strata
Shops, offices, kitchens and apartment buildings have different risks and different rules. Our commercial emergency page covers what to do and how we work on site.
Questions Gold Coast homeowners ask us when something goes wrong.
Yes. We take emergency call-outs 24 hours a day, including nights, weekends and public holidays. We're based in Palm Beach and cover the Gold Coast and Tweed Heads, so same-day help is often possible. When you call, tell us what's happening and we'll give you an estimated arrival time. If there's fire, smoke or someone has been shocked, call 000 first.
Anything that could start a fire or hurt someone. That includes a burning smell, sparking or scorched power points, a hot or buzzing switchboard, water near wiring, a shock or tingle, and a safety switch that won't reset. Losing power while your neighbours still have it is also worth a call. A single dead light or power point with no heat or smell can usually wait.
It depends on where our electricians are and what other emergencies are already on, so we won't promise a time we can't keep. We give you an estimated arrival time on the phone. Being based in Palm Beach means same-day attendance is often possible across the Gold Coast. If anyone is in danger in the meantime, call 000.
Stop using the affected power point, appliance or circuit. If you smell burning or see sparks and can reach the switchboard safely, switch off the main switch. Keep people and pets away from damaged wiring and water. Never touch anyone in contact with electricity; call 000. If you felt a tingle, don't touch the switchboard; on the Gold Coast, call Energex on 13 19 62.
It depends on the fault: what caused it, what parts are needed and how much damage it has done. We don't guess over the phone. Whenever you call, our electrician inspects first and gives you one fixed price before any repair starts, so you know the cost of the repair before you agree to it. You pay on completion by EFTPOS.
Check your switchboard first. If a safety switch or circuit breaker has tripped, reset it once. If it trips again straight away, leave it off and call us, because something on that circuit has a fault. If nothing has tripped and the rest of the street has power, the fault may be in your main supply, meter box or switchboard. That needs a licensed electrician.
On the Gold Coast, call Energex on 13 19 62 straight away, as Queensland's Electrical Safety Office advises. Don't touch the switchboard, meter box, appliances or metal fixtures until the property has been made safe. If an appliance caused it, stop using it. Get medical advice even if you feel fine. Once it's safe, we can find the fault in your wiring, earthing or appliance.
Yes. We hold Queensland Electrical Contractor Licence 1511406 and are fully insured. You can check any electrical contractor's licence on the Electrical Safety Office licence search before they start. Our emergency repairs carry the same lifetime workmanship warranty as any other job, and repairs are tested before we leave. If our workmanship fails, we come back and fix it.
Our electricians cover the whole Gold Coast and Tweed Heads.
Tell us what's happening and we'll give you an estimated arrival time.
0421 333 034
If anyone is in danger, has had an electric shock, or you can see fire, sparks or fallen powerlines, call Triple Zero (000) immediately. Don’t touch anyone who may be in contact with live electricity.
The information on this page is general and is not advice for your property. Summaries of Queensland law and standards are drawn from the official sources linked on this page, and may change; the official sources prevail. Regulations, Australian Standards and safety requirements change, and errors can occur, so have a licensed electrician assess your situation in person before acting on anything here. Electrical work in Queensland must only be done by a licensed electrician. If you think something here is wrong or out of date, call 0421 333 034 or email byron@knightes.au and we'll review it. To the extent permitted by law, Knight Electrical Solutions accepts no liability for loss or damage arising from reliance on this information.