Gold Coast – fixed price – 24/7
A fault that shuts a kitchen, trips the cool room or darkens a shop floor can stop trade until it's fixed. Our licensed team takes commercial emergency calls 24/7 across the Gold Coast, makes the site safe and works to get you trading again.
Smoke, sparks, fire or someone shocked?Don't touch anyone in contact with power. Call 000 first, then call us.
Call 0421 333 034If a fault is stopping you trading safely, or it's on a circuit that protects stock, people or security, treat it as an emergency.
Whole street dark? That's usually a network outage. Report it to Energex on 13 62 62.
Not sure? Call us and we'll tell you whether it can wait for a booked visit.
Read when a business should call an emergency electrician or what to do after an electric shock at work.
We take emergency call-outs 24/7 for shops, offices, kitchens and strata buildings across the Gold Coast and Tweed Heads.
Whole site, one tenancy or one circuit. We trace why the power won't stay on.
Electrical fault findingCool rooms, freezers and kitchen circuits that trip and won't reset.
Commercial kitchen safety switch trippingHot, buzzing or water-damaged boards made safe, tested and repaired.
Switchboard repairs and upgradesWe find the overheating outlet, connection or equipment and make it safe.
Burning smell from a power pointFailed emergency and exit lights tested and repaired.
Emergency and exit lightingCommon area lighting, car parks, intercoms and switchboards in apartment buildings.
Strata and body corporate electriciansWe inspect first. The quote is the number you pay.
If our work fails, we come back and fix it.
Based in Palm Beach, so same-day is often possible.
QLD Electrical Contractor Licence, fully insured.
Residential, commercial and industrial work.
Paid on site when the job's done. No invoice to chase.
Official Queensland advice for the person on shift.
Don't touch them. Switch off the power if you can, or move them clear with something non-conductive. Call 000. Start CPR if they're not breathing.
Source: Electrical Safety Office
Call Energex on 13 19 62 straight away. Don't touch the switchboard, appliances or metal fixtures such as taps. Get medical advice even if you feel fine.
Source: Electrical Safety Office
If it's a notifiable incident, the business must notify WorkSafe Queensland immediately after becoming aware of it. Call 1300 362 128.
Source: WorkSafe Queensland
After a notifiable incident, the site mustn't be disturbed until an inspector arrives. You can still help an injured person or make the site safe.
Source: WorkSafe Queensland
That's likely a network outage, not your wiring. Report it to Energex on 13 62 62 or check their Outage Finder for restoration times.
Source: Utilities contacts, qld.gov.au
Keep doors shut and note the time. Food that has spent more than 4 hours in total between 5°C and 60°C can't be sold and must be thrown away.
A plain-English summary, not legal or medical advice. Read when a business should call an emergency electrician.
Director, Knight Electrical Solutions
Byron has more than 20 years of hands-on experience across residential, commercial and industrial electrical work, from family homes and rural properties to large-scale projects. That depth shows in how quickly and accurately he gets to the cause of a fault.
He has run his own electrical business before, so he knows what it takes to lead a job from the first call to a clean handover. He's also trained in PLC and instrumentation and qualified in Level 1 thermal imaging, so complex jobs are well within his wheelhouse.
What drives him is quality: neat, safe work, straight advice and a finished job he's proud to put the Knight name to. Do it once, do it right.
Tell us what's happening. We'll tell your staff how to stay safe.
An estimated arrival time on the phone.
We isolate the fault and test to find the cause.
One figure for the repair before it starts.
Fixed, tested and explained before we leave.
EFTPOS on site when the job's done.
For larger jobs over $5,000 in materials that span multiple days, a deposit may be requested when the quote is accepted.
We can't price a fault we haven't found. Once we've tested it, you get a fixed price before the repair starts.
Homes
Our residential emergency page covers what to do at home, from a burning smell to a safety switch that won't reset.
Questions Gold Coast business owners and building managers ask us when something goes wrong.
Yes. We take emergency call-outs 24 hours a day for shops, offices, kitchens and strata buildings, including nights, weekends and public holidays. We're based in Palm Beach and cover the Gold Coast and Tweed Heads, so same-day help is often possible. Tell us what's happening and we'll give you an estimated arrival time. If anyone is hurt or there's a fire, call 000 first.
Call straight away for smoke, burning smells, heat or buzzing at a switchboard, water on electrics, or a fault inside your premises that has stopped trade. A tripped circuit that won't reset on refrigeration, security or other critical equipment is also urgent. If one light or power point is out and trade isn't affected, book a standard visit instead.
Check with neighbouring businesses first. If the whole street is out, it's a network outage: report it to Energex on 13 62 62 or check their Outage Finder. If only your premises has lost power, the fault is likely on your side of the supply, in the switchboard, main supply or a circuit. That needs a licensed electrical contractor, so call us.
Don't touch the person. The Electrical Safety Office says to switch off the power, or separate them using something non-conductive, then call 000 and start CPR if they aren't breathing. Get medical advice even if they feel fine. If it's a notifiable incident, the business must notify WorkSafe Queensland immediately on 1300 362 128 and leave the incident area undisturbed.
Food Standards Australia New Zealand's 2-hour/4-hour rule counts the total time potentially hazardous food spends between 5°C and 60°C, including storage and display. Once that total passes 4 hours, the food can't be sold and must be thrown away. Keep fridge and cool room doors shut, note when the power went off, and call us if the circuit won't reset.
It depends on the fault: what caused it, what parts are needed, how much damage it has done and how easy the site is to access. We don't guess over the phone. Our electrician inspects first and gives you one fixed price before any repair starts, so you know the cost before you agree to it. You pay on completion by EFTPOS.
Often, yes. Once the site is safe, we isolate the faulty circuit or equipment and test whether the rest can be safely switched back on. Whether that's possible depends on what caused the fault and what it has damaged, so we won't promise it before we've tested. Then we quote a fixed price for the repair.
Yes. We hold Queensland Electrical Contractor Licence 1511406 and are fully insured. You can check any electrical contractor's licence on the Electrical Safety Office licence search before they start. Our emergency repairs carry the same lifetime workmanship warranty as any other job, and repairs are tested before we leave. If our workmanship fails, we come back and fix it.
Our electricians cover the whole Gold Coast and Tweed Heads.
Tell us what's happening and we'll give you an estimated arrival time.
0421 333 034
If anyone is in danger, has had an electric shock, or you can see fire, sparks or fallen powerlines, call Triple Zero (000) immediately. Don’t touch anyone who may be in contact with live electricity.
The information on this page is general and is not advice for your property. Summaries of Queensland law and standards are drawn from the official sources linked on this page, and may change; the official sources prevail. Regulations, Australian Standards and safety requirements change, and errors can occur, so have a licensed electrician assess your situation in person before acting on anything here. Electrical work in Queensland must only be done by a licensed electrician. If you think something here is wrong or out of date, call 0421 333 034 or email byron@knightes.au and we'll review it. To the extent permitted by law, Knight Electrical Solutions accepts no liability for loss or damage arising from reliance on this information.