Gold Coast – fixed price – 24/7
Intercom Repairs Gold Coast
Residents notice a broken intercom straight away. Our licensed team diagnoses intercom and door release faults in apartment and strata buildings, and quotes a fixed price for the repair.
- QLD licence 1511406
- Fixed price before work starts
- Lifetime workmanship warranty
- 24/7 emergency call-outs
Intercom power supply hot or smelling of burning?Don't open it, switch it off at the switchboard if it's safe, and call 000 if there's smoke or fire.
Call 0421 333 034What Clients Say About Knight Electrical Solutions
Does Your Intercom Need Repairing or Replacing?
Often it's a repair. Many intercom faults come down to one failed part: a handset, the door release, the power supply or a cable.
If one unit is down, the cause is often that handset or its wiring. If the whole building is down, look at the shared equipment first.
We find the fault before we quote, so you're paying to fix what's actually failed.
Call Us Today
- No one can buzz visitors in
- Entry door won't lock
- Entry door won't release
- Panel dead across the building
- Burning smell at the power supply
Book a Repair
- One handset not working
- Buzzing or poor audio
- Video screen blank
- Door release weak or sticking
- Parts no longer made
- Thinking of upgrading to video
Read why an apartment intercom stops working or body corporate vs unit owner responsibilities.
Intercom and Access Work We Do
Most jobs start with finding which part has failed. Then we give you a fixed price to fix it.
Handset Repairs
One unit can't answer or open the door. Often the handset or its cable.
Entry Panels
Dead panels, failed buttons and weather damage at the building entry.
Door Releases
Electric strikes and magnetic locks that won't release or won't hold.
Power Supplies
A failed supply can take the whole system down. We check it and replace it if needed.
Old Systems and Parts
Compatible parts, current replacement components or a full replacement, with the options priced.
Body Corporate Quoting
We find the fault, then give a fixed price the committee or manager can approve.
Strata electriciansWhy Gold Coast Homeowners and Businesses Choose Knight Electrical Solutions
Price Quoted on Site
We inspect first. The quote is the number you pay.
Workmanship Warranty
If our work fails, we come back and fix it.
Emergency Call-Outs
Based in Palm Beach, so same-day is often possible.
Licensed and Insured
QLD Electrical Contractor Licence, fully insured.
Years' Experience
Residential, commercial and industrial work.
Pay on Completion
Paid on site when the job's done. No invoice to chase.
Who Maintains What in a Body Corporate
Queensland body corporate guidance sets the general rules. Your survey plan and by-laws decide the detail.
Common Property
A body corporate must maintain common property in good and structurally sound condition. Lot owners must maintain their own lot.
Shared Cables and Equipment
Utility infrastructure on common property is usually the body corporate's. Infrastructure that serves only one lot, sits inside that lot and isn't in a boundary wall, floor or ceiling is generally the owner's. Intercoms aren't named, so check your scheme.
Location Decides Most of It
Who maintains an item often depends on where it is. The survey plan, exclusive use by-laws and service agreements can also change who's responsible.
Source: Maintenance issues not covered in the Act, qld.gov.au
A plain-English summary, not legal advice. Check your survey plan and by-laws, or ask your strata manager. Hiring for the building? Read hiring an electrician for a body corporate.
Byron Knight
Director, Knight Electrical Solutions
Byron has more than 20 years of hands-on experience across residential, commercial and industrial electrical work, from family homes and rural properties to large-scale projects. That depth shows in how quickly and accurately he gets to the cause of a fault.
He has run his own electrical business before, so he knows what it takes to lead a job from the first call to a clean handover. He's also trained in PLC and instrumentation and qualified in Level 1 thermal imaging, so complex jobs are well within his wheelhouse.
What drives him is quality: neat, safe work, straight advice and a finished job he's proud to put the Knight name to. Do it once, do it right.
- QLD Electrical Contractor Licence 1511406
- 20+ years' experience
- PLC and instrumentation
- Level 1 thermal imaging
How It Works
- Report the Fault
Tell us what's not working and how many units.
- Diagnosis
We test the parts of the system linked to the fault.
- Fixed Price
A quote the committee or manager can approve.
- Parts Sourced
Compatible or current parts, with the options priced.
- Repair and Test
The repair checked and working before we leave.
- Pay on Completion
EFTPOS on site when the job's done.
For larger jobs over $5,000 in materials that span multiple days, a deposit may be requested when the quote is accepted.
What Sets the Price of an Intercom Repair
We price the repair once we've found the fault. These are the things that move the number.
- Which part failed. Handset, entry panel, power supply or door release.
- Parts availability. Older systems may need compatible or second-hand parts.
- Cable condition. Damaged runs between floors take longer to trace.
- System type. Audio, video or mobile answering.
- Number of units. More handsets to test and set up.
- Access. Risers, ceilings and after-hours entry.
High-rise and strata
Electrical Maintenance for Apartment Buildings
Intercoms are one part of a building's electrics. We also look after common-area lighting, car park lighting and emergency and exit lights, with a fixed price before work starts.
Intercom Repair FAQ
Questions Gold Coast strata managers, committees and residents ask us about intercoms.
Does a broken intercom need replacing?
Not always. Many failures come down to one part, such as a handset, the entry panel, the power supply, the door release or a cable. We find the fault first and tell you what has actually failed. Replacement makes sense when parts can't be sourced, the system keeps failing, or the building wants features like video. We price the options side by side.
Why is only one apartment's intercom not working?
When the rest of the building works, the shared equipment is probably fine. The fault is often that unit's handset or the cable running to it, which is usually a smaller job than a building-wide fault. Queensland guidance says infrastructure inside a lot that serves only that lot is generally the owner's to maintain. Check your by-laws or ask your strata manager.
Nobody in the building can buzz visitors in. What's wrong?
When every unit is affected, the fault is usually in shared equipment: the power supply, the entry panel or the door release. Residents can't let visitors or deliveries in, so it's worth calling straight away. We find the cause, then give you a fixed price for the repair before any work starts. For an entry door that won't lock, we offer 24/7 emergency call-outs.
How much does an intercom repair cost?
It depends on what has failed, so we don't price it over the phone. The main factors are which part is faulty, whether replacement parts are still made, the condition of the cabling, how many units are involved, and access to risers and ceilings. We find the fault first, then give a fixed price before any repair starts.
Our intercom is old and parts aren't made anymore. What are the options?
There are usually three: compatible or second-hand parts, swapping failed components for current equivalents, or replacing the whole system. Full replacement isn't automatic. We price the options against each other so the committee can weigh up cost and how long each is likely to last. If the building wants video or mobile answering, replacement may make more sense.
Is the door release part of the intercom?
They work together. The intercom triggers the door release, so a door that won't open from a handset can be an intercom fault. But electric strikes, magnetic locks and their wiring can also fail on their own. If the intercom works but the door won't release, the release or its wiring is the likely cause. We test both and quote the actual fault.
Who pays for intercom repairs, the owner or the body corporate?
It depends on where the failed part is and what it serves. Queensland guidance says utility infrastructure on common property is usually the body corporate's to maintain, and infrastructure inside a lot serving only that lot is generally the owner's. Intercoms aren't named in that guidance, and your survey plan and by-laws can change the answer, so check with your strata manager or committee.
How quickly can you fix our intercom?
It depends on the fault and our schedule. We're based in Palm Beach, so same-day is often possible, and we'll give you a straight answer on timing when you call. For a security problem like an entry door that won't lock, we offer 24/7 emergency call-outs. Single-handset faults can be booked at a time that suits the resident.
Our Service Area
Our electricians cover the whole Gold Coast and Tweed Heads.
- Gold Coast
- Ashmore
- Austinville
- Benowa
- Biggera Waters
- Bilinga
- Bonogin
- Broadbeach
- Bundall
- Burleigh Heads
- Burleigh Waters
- Carrara
- Coolangatta
- Coombabah
- Currumbin
- Currumbin Waters
- Elanora
- Helensvale
- Highland Park
- Hollywell
- Hope Island
- Kirra
- Labrador
- Main Beach
- Mermaid Beach
- Mermaid Waters
- Merrimac
- Miami
- Molendinar
- Mudgeeraba
- Nerang
- Nobby Beach
- Palm Beach
- Paradise Point
- Reedy Creek
- Robina
- Runaway Bay
- Southport
- Surfers Paradise
- Tallai
- Tallebudgera
- Tugun
- Tweed Heads
- Varsity Lakes
- Worongary
Get Your Intercom Fixed
We'll find what's failed and give you a fixed price the committee can approve.
0421 333 034
If anyone is in danger, has had an electric shock, or you can see fire, sparks or fallen powerlines, call Triple Zero (000) immediately. Don’t touch anyone who may be in contact with live electricity.
Important disclaimer
The information on this page is general and is not advice for your property. Summaries of Queensland law and standards are drawn from the official sources linked on this page, and may change; the official sources prevail. Regulations, Australian Standards and safety requirements change, and errors can occur, so have a licensed electrician assess your situation in person before acting on anything here. Electrical work in Queensland must only be done by a licensed electrician. If you think something here is wrong or out of date, call 0421 333 034 or email byron@knightes.au and we'll review it. To the extent permitted by law, Knight Electrical Solutions accepts no liability for loss or damage arising from reliance on this information.